Is it safe to book with Spacest Holidays?
Absolutely. Every property is carefully reviewed before being published, and our team manages your reservation from start to finish. We work directly with trusted property owners and provide dedicated support throughout the entire booking process and during your stay.
Do I pay any booking or agency fees?
No. Guests do not pay any agency commission or hidden booking fees. Our commission is paid entirely by the property owner, allowing you to book at the advertised price with complete transparency.
Can I visit the property before booking?
No. To ensure the privacy of our guests and property owners, we do not arrange property visits before a reservation is confirmed. Every listing includes detailed descriptions and photographs, and our team carefully verifies all property information before publication.
How does the booking process work?
Simply choose your preferred property and submit your booking request. Once availability has been confirmed, we'll send you your booking invoice and payment instructions. After your payment has been received, your reservation is confirmed and you'll receive all the information needed for your arrival.
How do I make the payment?
Payments are made securely by bank transfer directly to the dedicated booking agent responsible for your reservation. Every member of our team manages reservations through a personal business bank account, allowing us to provide personalized assistance and efficiently manage each booking from start to finish.
Why is the payment made to the booking agent instead of the property owner?
Spacest Holidays manages the complete reservation process on behalf of the property owner. Your dedicated booking agent handles every aspect of your reservation, including communication, payment management, booking confirmation and guest support, ensuring a smooth and secure experience.
Can I contact the property owner directly?
No. All communication is handled exclusively through Spacest Holidays. Property owners rely on our team to manage reservations and guest communication, allowing them to focus on maintaining their accommodation while we take care of everything else.
What guarantee does Spacest Holidays provide?
We carefully verify every property before it is listed and work directly with trusted property owners. Our team remains available before, during and after your stay to ensure your booking experience is secure, transparent and fully supported.
When will I receive the check-in information?
Once your reservation has been confirmed, you'll receive your booking confirmation along with your arrival information, check-in instructions and all the details you need before your trip.
What happens if the property becomes unavailable?
Although this is extremely rare, if the selected property becomes unavailable before your reservation is confirmed, our team will immediately inform you and help you choose a similar accommodation that matches your preferences whenever possible.
Who can I contact if I need assistance?
Your dedicated booking agent will remain your main point of contact throughout the entire process. Whether you have questions before booking, during your stay or after your arrival, our team is always available to help.
Why should I choose Spacest Holidays?
Because we do much more than simply process reservations. We carefully select our properties, work directly with trusted property owners, offer transparent booking procedures, personalized customer support and a secure experience from your first enquiry until the end of your holiday.
